Warranty management in CRM systems tracks and automates product warranty claims, service agreements, and expiration dates. Businesses use warranty management tools to improve post-sales support, reduce customer complaints, and ensure timely service renewals. By integrating warranty tracking into CRM, companies can automate notifications, streamline claim approvals, and analyze customer behavior to offer extended service contracts. AI-driven insights can also predict warranty claims, enabling proactive customer engagement. This feature is particularly valuable for industries such as electronics, automotive, and manufacturing, where warranty services are a critical part of customer satisfaction and retention.