Usage-Based Tiering is a CRM pricing model that adjusts system access, features, and costs based on customer usage levels. This scalable pricing structure benefits companies that need flexible CRM solutions, allowing them to increase or decrease feature access as business needs evolve. Also known as pay-as-you-grow CRM, this model ensures cost efficiency by charging users for the specific features and capacity they utilize. AI-driven CRM usage tracking enables automated tier adjustments, making it easier to scale operations without overcommitting to unnecessary features.