Usage-Based Discounts are CRM-driven promotional offers that adjust dynamically based on customer engagement, purchase frequency, and spending patterns. Businesses use adaptive discounting strategies to incentivize customers by offering tiered pricing models, volume-based incentives, and loyalty rewards. AI-powered CRM insights help businesses personalize discount structures, increasing customer retention and revenue growth. Companies in SaaS, subscription services, and e-commerce often implement usage-based pricing strategies to encourage higher customer lifetime value (CLV).